FAQ
How to place an online order for hire items.
Add your hire items to your wishlist and submit this via the wishlist cart at checkout. Once submitted, we will be in contact with you to confirm your costs (including delivery & collection if applicable), along with your venue, event date and any additional styling requirements including florals, balloons, personalised signage and curated inclusions.
Delivery, collection and dry hire.
Dry hire means the item is only available to be collected and returned from our hire premises in Coconut Grove, Northern Territory. Dry hire is not available on large, bulky items or styled packages that require professional installation or set-up.
Some larger, bulky hire items including backdrops may only be available for delivery and collection during specific timeframes. Once you have submitted your wishlist we will be in contact with you to discuss your event location, times and access to the venue. This information must be supplied when accepting your booking.
Delivery costs:
Darwin & surrounds (Darwin region, suburbs & CBD) $40
Palmerston & surrounds (Palmerston suburbs) $50
Rural $60
Postage costs are available for place cards, menus and invitations only.
Cancellation and damage policy for hires.
Once initial payment has been made, your deposit (50% of booking) is non-refundable including change of date, venue or change of mind. Cancellations made 30 days prior are eligible for a full refund. If any of the hire items are damaged or broken, the full cost of the item will be charged where it cannot be repaired. If repairable, the repair cost will be charged where possible.
Full payment is required one week prior to your event and booking date. If a hire item cannot be collected at the agreed time a charge of 50% of the items cost per day will apply until it can be collected.
Need to discuss your event further? contact us at hello@partidarwin.com.au